📞 (772) 444-8182 ✉ info@hbkinsurancegroup.com 📍 160 SW Otter Run Pl, Stuart, Florida 34997
Mon–Thu 9AM–4:30PM  |  Fri 9AM–1PM  |  Sat by appt
Client Services

CLIENT SERVICES CENTER

Everything you need to manage your policy — pay your bill, file a claim, request documents, or schedule a free policy review with our Stuart, FL agents.

What Do You Need?

HOW CAN WE HELP YOU TODAY?

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Pay My Bill

Access your carrier's online payment portal for fast, secure premium payments.

Pay My Bill
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File a Claim

Report a new claim or check an existing one. We advocate for you start to finish.

File a Claim
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Request ID Card

Need proof of insurance fast? We provide certificates and ID cards often same day.

Request ID Card
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Policy Change

Moving, buying a car, adding a driver? Let us update your coverage right away.

Policy Change
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Annual Review

A free 30-minute review to ensure your coverage still fits your life and budget.

Annual Review
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Upload Documents

Securely upload your dec page, inspection reports, or other supporting documents.

Upload Documents
Online Payments

PAY YOUR PREMIUM ONLINE

Select your carrier below. Not sure who your carrier is? Call us at (772) 444-8182.

Citizens Insurance Universal Property Heritage Insurance Security First Florida HCI / Homeowners Choice Progressive Insurance State Farm Slide Insurance Other Carrier? 📞
Claims

FILING A CLAIM

We are your advocate throughout the entire claims process. Call us first — we guide you to your carrier's claims line and make sure your claim is handled correctly.

IMPORTANT: Before Signing Anything

Never sign an Assignment of Benefits (AOB) document before speaking with HBK Insurance Group. AOB fraud has cost Florida homeowners billions and can seriously complicate your claim.

1
Document all damage with photos and video before any cleanup.
2
Make only emergency temporary repairs — keep every receipt.
3
Call HBK Insurance Group at (772) 444-8182 before calling your carrier.
4
We connect you to your carrier's claims line and explain your rights.
5
Never sign any AOB or direction-to-pay documents without consulting us first.
6
File your claim as soon as possible — delays can affect your settlement.
📞 Call Us First: (772) 444-8182
EMERGENCY CONTACTS
HBK Insurance Group (772) 444-8182
Citizens Insurance 866-411-2742
Universal Property 800-425-9113
Heritage Insurance 855-482-1850
Security First Florida 877-333-9992
NFIP Flood Claims 800-638-6620
FL Dept. of Insurance 877-693-5236
Martin County EOC 772-287-1652
🔒 Your Data Is Safe

All documents and policy information shared with HBK Insurance Group are handled with complete confidentiality.

Documents

REQUEST DOCUMENTS

Need a certificate of insurance, ID card, declarations page, or proof of insurance? Contact us and we will get it to you quickly.

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Certificate of Insurance (COI)
Required by lenders, landlords, and HOAs.
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Insurance ID Cards
Auto and other policy ID cards for your wallet or glove box.
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Declarations Page
Full summary of your current coverage and limits.
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Policy Documents
Complete policy including endorsements and exclusions.
📞 Call (772) 444-8182 ✉ Email Us
Coverage Changes

POLICY CHANGES

Life changes fast. Let us update your coverage to match. Common reasons clients contact us:

✓ You bought or sold a home
✓ You added a new vehicle
✓ You added a teen driver
✓ You got married or divorced
✓ You started a home-based business
✓ You installed a pool, trampoline, or fence
✓ You bought a boat, RV, or motorcycle
✓ You need to add or remove a named insured
📞 Call to Update My Policy
Free Service — Every Year

FREE ANNUAL POLICY REVIEW

Life changes — your coverage should too. Our free 30-minute review ensures you are not over-paying, under-insured, or missing critical coverage for Florida conditions.

📞 Call (772) 444-8182 ✉ info@hbkinsurancegroup.com
📞 Call (772) 444-8182 — Free Quote